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Q:How about the spare parts?
A:We will send one year enough easy broken spare parts together with the machines,shipping together.
During the warranty time,we will supply the spare parts with our cost including the delivery fees.
Q:How long time for installation?
A:According your machines order,we will send one or two engineers to your plant,it will take about 10 days to 25 days.
Q:How to install my machines when it arrives?how much the cost?
A:We will send our engineers to your factory to install the machines and train your staff how to operate the machines.
Customer pay airtickets go and back,accommodation and USD80/day/person.
Q:When can I get my machine after I paid?
A:Normally production time is around 30-60days,the exactly depend on what kind of machine you order.The shipping time is based on your destination port.
Q:What’s your guarantee or the warranty of the quality if we buy your A1:machines?
A:We offer you high quality machines with 1 year guarantee and supply life-long technical support.
Q:Are you a trading company or a manufactory?
A:We are a manufactory, we supply the factory price with good quality, welcome to visit !